Customer Success Manager - Chennai (For Globad Adtech)

  • Chennai
  • Antal International

The ideal candidate will have impeccable relational skills and can create win/win environments for all parties that he or she works with.This candidate will be responsible for providing an excellent customer service experience and help customers achieve their desired goals.

Who you are:

  • Have at least 3+ years of relevant experience in client facing account management and operations experience in digital/programmatic media
  • You thrive in a dynamic and fast-paced environment where you roll up your sleeves and get into the weeds of campaign strategies and executions
  • Strategic thinking always looking to create opportunities for both clients and Company
  • Enjoy technical troubleshooting, e.g. pixel implementation and identifying solutions for your client's needs and have experience making recommendations to clients in order to get the biggest bang for their buck
  • Passionate about programmatic media and would love exposure to a plethora of clients (agencies and direct) across APAC.
  • Keen to grow and develop your presentation skills and are comfortable with public speaking
  • Have proven experience working with campaign reporting and analytics