.. execution of orders in line with predefined timelines and criteria · Liaise with the customer on a regular basis and ensure changes in order specifications are communicated to the concerned department · All customer interaction activities to be properly logged and updated in appropriate systems · .. read more
Key Responsibilities/ Accountabilities:
➢ Achieve sales target
• Achieve sales target in the assigned territory
• Forecasting and planning of demand at start of each month
➢ Business Development
• Identify new retailers/markets for conversion
• Convert the identified retailers/ market opportunities
• Implement Secondary Promotion schemes rolled over time to time
➢ Market Development Activity
• Ensure GNO visibility at key retailer’s place.
• Conduct “Kiosk Activity” at retailer’s place.
➢ Dealer/Customer Management
• Impart basic training to dealers & their sales personnel
• Handle & Investigate complaints, make reports & close the complaints in all respects
➢ Market Intelligence
• Gather information from market on: Competition activity & Market Mapping
➢ Management of Receivables
• Ensure collections as per the Credit Policy.
• Maintain the quality of receivables
➢ Reporting – Monthly, Visit
• Manage various Sales reports through Customer Interface Management (CIM)
• Track secondary sales data through Sales force
Qualifications
● Any Graduation/MBA Preferred
● 2 to 4 years of experience in handling sales in Paint industry/ Ply/ Hardware companies/Adhesives/Abrasives
● Strong convincing skills and have experience in retail Sales
● Experience in handling dealers and distributors
● Strong communication and interpersonal skills
Specific skills/ Personal attributes
● Market Analysis and Market Intelligence
● Sales Planning and Business development skills
● Channel Management.
● Good Communication and Convincing Skills
● Networking, Planning, and organizing
● Influencing and Team Management
● Customer Orientation and Relationship Management
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