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At Teleport, we believe in making the visa process a breeze, not a headache. That's why we've built a tech platform that automates everything from collecting info to payment at Teleport (useteleport.com)
Note: Travel and some visa experience is a must for this role
Roles and Responsibilities ● Manage the visa application process on behalf of clients, including collecting required documents and submitting applications to the relevant embassies ● Respond to customer inquiries with a smile and provide prompt, accurate, and professional service ● Monitor visa processing status and keep clients informed of updates ● Ensure that all visa applications are processed in a timely and efficient manner ● Maintain accurate records of all visa applications and customer interactions ( ● Ensure that all company policies and procedures are followed in accordance with regulatory requirements ● Follow through visa application process and take ownership to ensure everything is accurately filed and completed to the required standards
Desired Candidate Profile ● Knowledge in visa filing and application process ● Prior experience in the travel industry ● Prior work experience in backend operations, customer support ● A self-starter and ability to manage their own work with minimal guidance ● Effective communication skills are a must ● Ability to research from credible accurate sources
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