Desktop Support Engineer

  • Mangaluru
  • Gig Workplace

Provide first-line technical support for desktops, laptops, and peripherals Install, configure, and troubleshoot hardware and software components on desktops and laptops Diagnose and resolve technical issues related to operating systems, applications, and hardware Manage and prioritize support requests through a ticketing system Perform routine maintenance tasks, updates, and patches to optimize desktop performance Set up and configure new desktops and laptops for users Possess basic knowledge of computer hardware and Windows-based operating systems Familiarity with networking concepts and protocols Hands-on knowledge of crimping LAN cables and cabling Configure and manage Wi-Fi routers and access points