Automobile Sales Trainer

  • Mangalore
  • Gp Strategies

Position : Automobile Sales Trainer

Location(s) : Bengaluru, KA

Experience : 7 to 10 years’ relevant experience as an Automobile Sales Trainer

Duration: Full-time

Qualification: Graduate in any stream with additional qualification / specialization in Sales and distribution in Automotive industry. Candidates with Instructional design background would be an added advantage.

  • Control and maintain learning ambience within the training session.
  • Provide constructive feedback on participant performance.
  • Conduct assessment and share results with participants/concerned.
  • Assign learning tasks after a training/before training.
  • Conduct certification.
  • Skills:

  • Should be fluent in English and Kannada or Regional languages
  • Should have adequate market knowledge, clear understanding of automobile industry, awareness of technology used in premium and super premium cars.
  • Excellent platform, participant orientation, group facilitation, presentation skills
  • Able to read, understand and interpret the written Information clearly.
  • Able to communicate and deliver Training in English, Hindi, Kannada and other regional languages.
  • Openness to travel frequently within India. 
  • Key Responsibilities / Duties:

  • Conducting Training - Training delivery which includes classroom, virtual tools and on job training on site at dealership location.
  • Conducting Training on Product, Sales process, IT systems, People Management, Business Management to dealer manpower (Dealer Sales teams including Sales Managers / General Managers and need based on the job coaching)
  • Trainer to modify training content with new inputs (minor changes), vetting and validating existing content and mapping competition related content.
  • Consulting brands on effectiveness- Providing feedback on making the training content effective/changing content structure, etc.
  • Ensure the soft skill and etiquette part covered in regular training modules to enhance customer satisfaction and organizational goal.
  • Need based carry out Assessment centre and final certification of dealer participants to ensure the desired quality being maintained.
  • Conduct mystery shopping of other brands to upgrade knowledge and content.
  • Conducting coaching to enhance candidates’ productivity contributing to profitability
  • Representing Brand values- Trainer to display the brand in terms of temperament, individual brand values and training content/styles.
  • Maintain knowledge about brand KPI and assist dealers in achieving the same
  • Report preparation post training and sharing with desired stake holders within 3 days of training event completion.
  • Ensuring training aids arrangement and vehicles availability as and when required.
  • Ensuring self-grooming and upkeep of all records
  • Participation in brand events - Like skill contest, prepare test papers, activities, evaluation, own up tasks and execute them.
  • Skill Upgradation- Participate in trainer knowledge upgradation workshop, Train the Trainer programs, Pedagogy workshops, online upgrade training and international training events.
  • Best Practice and Innovation- Implement best practices in a year in training that impacts learning, reduces cost or improves operational efficiency.
  • Need based trainer to perform administrative task like coordinating with dealership HR manager / Sales Manager / training coordinator for nominations, action plan follows up, manpower data etc.
  • Planned leave to be informed a month prior to the Training Manager.