Relationship Trainee

  • Kolkata
  • Rupeek

About Rupeek


Founded in 2015, Rupeek is India’s leading asset-backed digital lending fintech platform. Built on the Technology, Integrity & Fair value first ethos, its vision is to be a new age, innovative brand solving the credit pain points of Indians. Rupeek aims to create equal access to credit for every Indian by enabling hassle-free doorstep gold loans at the lowest interest rates, its first flagship product with many more to follow. Rupeek is currently present in 60+ cities and it is the first-ever fintech in the asset-backed lending category to record a $1bn annual run rate (ARR). Headquartered in Bangalore, Rupeek's investors include Sequoia Capital, Accel Partners, Bertelsmann, GGV Capital, VEF, and Lightbox.


You will be trained on:

  • Gold Appraisal
  • Lead generation
  • Customer relationship management


Stipend: 12,700 per month( CTC up to 3.5 LPA after completion of 6 months)


Roles and Responsibilities:


  • To ensure 100% right valuation - capturing right cartage, proper stone deduction, avoid/ prevent spurious/unacceptable ornaments.
  • Adhering to high ethical standards and complying with all the laid down processes / policies of Rupeek - KYC adherence. Verify customers KYC & complete online registration.
  • Coordinate with the Manager and stakeholder for loan approval.
  • Ensure to bring in New Customers and maintain good relationships with existing customers for generating renewal & referral business.
  • Resolving all customer doubts and questions while processing the loan.
  • Participate in business development activities to improve the brand visibility of Rupeek Gold Loan in the catchment areas and to generate leads of prospective customers.


Persona


  • 0-12 months of working experience in any field
  • Applicant should have completed Graduation
  • Up to 29 years of age
  • Excellent communication skills in Bengali and elementary English
  • 2 wheeler and driving License is mandatory