Inside Sales Associate

Dear Candidate, Greetings from HR team of HappyLocate. In continuation our discussion, the following is about HappyLocate and the job description for Inside Sales Associate role. Office Address: 4th Floor, INDIRA OJAS, No.416/6, Thanisandra Main Road, Junction, near Nagawara, Bengaluru, Karnataka 560077 (Near Nagawara Signal) Job Location : Bangalore (Work from Office) Shift Timing: 8:30 AM to 9 PM (Rotational shift any 9 hours) Week Off : 5 Days Week Off in a month Role Type : Full Time with HappyLocate Salary: 18K to 23K Per Month Gross Salary + Variable + Incentive (Basis Performance) Perks & Benefits: ·High Incentive Role ·Upto 6 times salary increment in a year ·Health Insurance for employee ·Weekly rewards & recognition About HappyLocate      HappyLocate is India’s first cloud-based relocation platform, helping Corporates to automate and manage end to end Employee Relocations over clicks through our proprietary SaaS product with 100% Policy Compliant Bookings and AI-based In-built approval system. We have a strong network of 70% of the Top Packers Movers of the Country and 16000+ Hotels across the country to ensure an outstanding relocation experience on ground. We also have Logistics & Supply Chain as another business vertical, which is in its rapid growth stage. Our clients include but not limited to some of some of the marquee brands like ITC Infotech, Wipro, Western Union, Spar, Coca Cola, Britannia, Titan, United Breweries, Udaan, Quess Corp, ABB, Aditya Birla Fashions, Nokia, Quick heal, Acko General Insurance, etc. We also allow B2C traffic to be served. HappyLocate is 5+ years mature organisation, in its advanced revenue growth stage. We are already 3 times funded by India’s Top 10 Venture Firms including IP Ventures. We service PAN India across 15000+ Pin Codes and we are soon starting up in Singapore. Job Description: HappyLocate is hiring for Inside Sales Associate for #Bangalore Location & looking for immediate joiners only / early joiners who can join within 2 weeks. 1. Provide customers with product and service information. 2. Manage end to end customer life cycle: from customer on-boarding to post service engagement with customers. 3. Excellent on Negotiations 4. Responsible for end-to-end lead conversion. 5. Handle customer inquiries via Telephone, Live Chat & and by email. 6. Coordinating with vendors to ensure quality service to customers. 7. Manage escalated service concerns received from customers. 8. Identify and escalate priority issues. 9. Document all calls information according to standard operating procedures (SOP) 10. Operating on CRM tools (Freshdesk) 11. Strong Aptitude for Customer Experience, Customer Satisfaction and Customer Delight. 12. Excellent Communication Skills - both English & Hindi, any local language is desirable. >>Work from Office only<<