Transition Manager

PLEASE NOTE THIS IS A US SHIFT BASED JOB

JOB DESCRIPTION

The job exists due to the criticality around seamlessly handling large-scale & complex projects for the Transition function and crafting a value for internal partners by streamlining / simplifying their processes, thus building relevant business impact.

Develop an understanding of the E2E solution and value being proposed Give to the creation of the E2E Transition strategy / solution, along with the TL, by – Consolidating relevant inputs from cross functional teams, with in line with the E2E solution, Validating rationale/assumptions for the proposed digital compendium proposed. Participate in Pre-Transition Workshops to gain further insight and fine tune the transformation solution to meet client’s stated and unstated needs and own all RFP document updates Understand G’s Digital Compendium - Transformation Services offerings, solutions, digital assets and their deployment toolkits - with sharp focus on client / domain specific agendas Drive the deployment of digital compendium in Transformation solutions, as identified Develop and refine Client engagement strategies in line with client expectations and relationship management practices Engage the Client project Teams to identify potential opportunities (unstated) Taps into internal networks – TLs / SMEs / SDLs / People Function etc. to identify meaningful ideas or customize existing transformation solution to accordance to client’s expectations Handle expectations and gain substantial agreement / ownership to drive the Project agenda as laid out. Identify and communicate risks, and co-create change solutions throughout the Project period Build a foundational knowledge of revenue, AOI impact and cost drivers for a business during the transition lifecycle Responsible for SLA Adherence during the transition lifecycle (90 days post go-live) Execute and control the implementation of the financial strategies to realize their benefits and positively impact E2E transition costs. Analyze and take corrective action to stay on track with transition cost and On Time delivery Build a deep understanding of the domain, products and service lines within the industry Develop an acumen around Client’s business know-how and expectations Develop and validate own ‘viewpoint’, based on the information captured, in discussion with the TLs. Demonstrate existing ‘Viewpoint’ to contextualize the transformation solutions to exceed client expectations and enhance our value proposition Hold conversations / presentations that are : Client focused and contextually aligned, Focused on project outcomes / capabilities for the client, Bring out the credibility of the individual as a trusted advisor, Bring out the credibility of an organization as a consultant. Mobilize a clear and effective cross functional (including Ops / People Function etc.) program team to drive project outcomes Develop the project plan in line with the necessary change, associated costs and intended outputs Implement the defined internal and external governance strategies (risks / issues / communication / compliance & controllership / knowledge / people / reporting etc.) creating a ‘zero surprise’ environment’ through the project cycle. Implement change readiness strategies to transition to steady-state Operations in order to realize the new capabilities. Foresee, assess, communicate and mitigate project & process risks to impacted parties.

REQUIREMENT Technical skills (Required - Nice to have)

• Awareness of latest technologies and trends • Knowledge of agile methodologies

The project coordinator will coordinate the schedule, budget, issues and risks of the project. It’s their job to make sure the project management framework is well-organized and that it runs smoothly. This can include communicating with various departments in the organization as well as internal/external stakeholders and vendors to make sure everyone is on the same page.